Recent Projects
Transformative · Human-Centered · Co-Creation
Service Design in Warehouse Operations
By applying service design methodologies, I optimized the Standard Operating Procedures for both inbound and outbound operations, reducing on-site congestion and minimizing picking errors, thereby significantly enhancing overall operational efficiency.
SupplyChain
Service Design
Logistics
UHAUL: Moving Service
Enhancing the rental experience for first-time U-Haul users by minimizing driving stress and streamlining the rental process.
Service Design
Machine Learning
UI Redesign
Prototyping





